North Fulton Hospital has named Sarah Bentley, RN, Medical Telemetry Unity, as its 2012 Nurse of the Year. Bentley was chosen from among 10 finalists who have all demonstrated an exemplary level of patient care, and was presented with the award during the hospital’s celebration of National Nurses’ Week (May 7-11).
Among the many qualities that made Bentley a standout among such a strong group of finalists, Stuart Downs, Chief Nursing Officer (CNO) for North Fulton Hospital, noted Bentley’s ability to always exhibit compassion and to treat the patient like a family member.
“Sarah always spends quality time with her patients. She will explain everything to them to ensure they understand the procedure or the medication that she is about to administer,” said Downs. “She believes in the power of patient education and is noted frequently teaching nurses in our Versant residency program the importance of explaining everything to the patient.”
Downs went on to explain that Bentley has gone above and beyond the call of duty in providing high-quality care to the patients, and that this quality of hers was a key factor in her being named as the winner of a DAISY Award (a monthly honor given to an outstanding nurse at North Fulton Hospital) in November 2011.
One of her patients shared the following thoughts while nominating her:
“I was recently a patient at North Fulton Hospital and was admitted with a terrible medical condition ... While we were there, my wife brought a DAISY nomination form into the room and was reviewing the brochure aloud in an effort that we nominate someone for this great recognition. I listened to her recite the qualities of a DAISY nurse, and immediately my mind went to one nurse who stood head and shoulders above the rest. This young nurse was quick to respond, was always cheerful, and was just sweet as can be. However, what impressed me and my family the most was that she was able to walk the fine line between solid nurse professionalism, and well, just down-to-earth kind-heartedness. She treated me like I was her sister or as a best friend in all aspects of her nursing care.”
… She took the time to make me feel like I was the most special patient on the floor. She was helpful in so many ways, and always followed-up on all aspects of my care. I feel this nurse is the perfect example of what any very sick patient hopes to have embodied in the role of their nurse and caregiver.”